Privacy Policy
Western Building Center ("WBC," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at westernbuildingcenter.com.
Information We Collect
Information You Provide
When you fill out a form on our website (contact, delivery inquiry, newsletter signup, or credit application), we collect:
- Name and email address
- Phone number (when provided)
- Message content and delivery details
- IP address (automatically captured from form submissions for security and fraud prevention)
- Browser user agent string
Information Collected Automatically
When you visit our website, we may collect information through the following third-party services (subject to your cookie consent preferences):
- Google Analytics 4 (GA4) — page views, session duration, traffic sources, device information
- Microsoft Clarity — session recordings, heatmaps, and interaction data (anonymized)
- Meta Pixel (Facebook) — page view events and lead conversion tracking
These services use cookies and are only activated after you provide consent through our cookie consent banner. See our Cookie Policy for details.
How We Use Your Information
- To respond to your inquiries and provide customer service
- To process delivery requests and credit applications
- To send newsletters (only with your explicit opt-in consent)
- To improve our website and services through analytics
- To prevent spam and fraudulent form submissions
- To comply with legal obligations
Geographic Access Restrictions
For security purposes, access to this website is restricted by geographic location. Visitors from certain countries outside the United States are blocked from accessing the site. This restriction is implemented through IP-based geographic filtering and is applied to protect our services from unauthorized access and abuse.
Third-Party Services
We use the following third-party services that may receive your data:
- Google Analytics (analytics) — Privacy Policy
- Microsoft Clarity (analytics) — Privacy Policy
- Meta (Facebook) (marketing) — Privacy Policy
- Mailchimp (email marketing) — stores your email when you subscribe to our newsletter
- Resend (transactional email) — processes form submission notification emails
- Cloudinary (image hosting) — serves images on our website
- Google Maps (mapping) — displays store locations on our location pages
- Vercel (hosting) — hosts our website and processes web requests
Cookies
Our website uses cookies for essential functionality and, with your consent, for analytics and marketing. For a complete list of cookies and how to manage your preferences, see our Cookie Policy.
Data Retention
Form submissions are retained for up to 2 years for customer service purposes. Analytics data is retained according to each third-party service's default retention period. Newsletter subscriber data is retained until you unsubscribe.
Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from marketing emails at any time
- Manage your cookie preferences through our cookie consent banner
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Governing Law
This Privacy Policy is governed by the laws of the State of Montana, United States.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Western Building Center
1745 3rd Ave E, Kalispell, MT 59901
Email: info@westernbuildingcenter.com
Phone: (406) 755-6411