Western Building Center Columbia Falls

We built our home 20-years ago. We purchased our cabinets from WBC in Kalispell. We hired our own cabinet installer. We were at the site while the cabinets were being installed. An area of the cabinets did not fit. Our contractor was not answering his phone. We called the Columbia Falls WBC. Their manager came to our building site. WBC covered the cost of the cabinets that needed to be replaced. 7 years ago we remodeled our home. We ordered cabinets/pantries (2) and cabinets for an extended counter. The cabinets needed to match our existing cabinets that we bought from WBC when we built our home. Luck for us they were still making our cabinets. Then, we found out that WBC was having a problem with some equipment where the cabinets were made. But, all was fine and our cabinets arrived in cardboard boxes. When we unpacked the cabinets, they were totally the wrong color. WBC said they couldn’t get our cabinets. So, WBC paid a local cabinet maker to make our cabinets. No charge to us! The cost of the cabinets was $7,000. It was more than double what we had paid WBC. If you want quality products, honesty and integrity, shop WBC!

The lumber here is absolutely garbage. Just really poor quality. I dunno who's doing the grading, or what mills they order from but that person should be looking for a new job. #2 or better, even #1 grade is just horrible. I wouldn't call it utility grade. I worked in a lumber yard in another state. I thought we had bad lumber but it is at least 10 times better. The stuff this place is selling should be culled out. Cut into firewood because that's all it's good for. Ok now that I got that off my chest. The employees are genuine, and very helpful. They've got a great selection of hardware and tools, or anything else you need for building. Just buy your lumber elsewhere otherwise you just wasted time and money.

After visiting 2 hardware stores in town without sliding door tracks, I visited WBC. To my surprise, not only did they have exactly what I was looking for, they cut it to my dimension (24" instead of 30") and they let me have it for free because someone had custom ordered it and then refused it. Wow! That's customer service. Sliding doors are back to functioning like they're supposed to! Not my 1st visit and certainly not my last. Will use them as my 1st choice more now. Thank you, WBC!

Andrew is the freakin man! He can help with whatever project you need done, and very thoughtful and thorough and just a pleasure to work with!! All the other staff is amazing as well very helpful and kind everytime I go in there they feel like family I cant reccomend them enough! all around amazing experience I highly recommend making the trip to cfalls for any help you need with building projects or building supplies!!

Stopped in today to get some aluminum for a bracket I needed to recreate. James (I think that was his name) helped me get everything I needed. He then asked another employee, Jasmine, if she could help me with project. She got in contact with her dad who helped me fabricate the piece I needed. I don't know what I would have done without them. I am so grateful.

We had a miscommunication order along with some frustration and finding ourselves in need of exchanging half our order. Brad O. went above and beyond to make sure we got everything and explained in great detail the "why and whats" making sure our project went smoothly and that we'd walk away happy. Thank you very much sir!!