Pro X Home Center

Pro-X is a really nice hardware store, lumber yard, and appliance vendor. The store is well stocked with most normal need items. The staff is friendly and knowledgeable. I shop there several times weekly. It's great to have a nice, clean store close to home! UPDATE: I originally posted a review of Pro x several years ago. Since then, the store has increased its stock, added several different lines of fencing, railroad ties, electrical, etc. This store is bigger and better than ever. The staff, especially the floor staff, like Dwayne, Ron, Dan, Holly, Lainey, Iris, and the other cashiers, are very friendly, knowledgeable about where things are found in the store, and have tremendous amounts of experience in not only retail, but in the real world. Dan, for example, was both an electrical and plumbing contractor in California. Dwayne was an engineer for game company Bally, and really knows a lot. Joe, who is in contract sales, owned a sawmill, and those lumber very well. John and Sebastian, also in contract sales, round out a great crew, both indoor and contract. I don't do much business in the appliance and carpet side, but all of the people I have met from that side of the business have been very friendly and knowledgeable. I personally think the merger with Western Building Supply has been successful. Finally, except for Bent Tree Farm Idaho, Pro-X has the best free popcorn in town!

I desperately wanted to like this place but it is run so inefficiently. Some staff is always lingering around seemingly without purpose or direction (other than smiling and being friendly). Everyone is nice but lacking in knowledge and the product selection is disappointing. I'm always going in and leaving because they don't have what I need so I'm heading an hour away to home Depot or ordering on amazon. Example, they sell everything Echo but not the bar chain combo for echo. Ordered on amazon! Most people in the area I know are citing their own firewood so the chainsaw area really needs beefed up. Frequently the lumber yard crew is just standing chatting when there's wrap needing picked up.

This place is great! Tons of things you'd need for your project, and tons of things you didn't know you needed in your life. One downfall is when it's busy, and that is quite often throughout the day. The downfall isn't major, but when it's busy I cannot find anyone to help me, and there is always employees, and management on the floor offering help. It's just they're busy at the moment. I did walk the store twice looking for a small thing, and wasn't approached or offered help. I will still go there though! They got the good stuff! Did I mention their tool bin?! That's the danger zone for me! I still venture through it though! I love their selection of power tools!

I had a very large roofing project I was flying in from Denver, CO to complete. Long story short, Home Depot dropped the ball in a major way and left me high and dry without any materials the night before the project. Pro X spent an hour on the phone with me filling my order. They check through the store to make sure items were in stock and, when they didn't have an exact match, they found comparable solutions. The people here are knowledgeable, professional and helpful. First class establishment.

Been going in and out of Pro X for near two decades now and always appreciative of the efforts so many of their employees make to be of a customer service mindset. So many common sense, decent people in our place that it’s not terribly surprising to see the consistent high level of authentic professionalism. Last time was Holly and today it was Iris at the checkout.. Like so many of the other decent employees, Friendliness And courtesy Is always present at checkout!

Our experience with Pro X for almost 10 years has been great. Staffs are quick to happily help customers, and ensures that customers like us are satisfied with their products and services. Staffs are very polite, helpful and knowledgeable in things that we might need help with. Prices are reasonable, and product’s displays are quite organized. We love that Pro X handles things right away, positively, without any doubts when we have issues with anything.